If you are an employee who’s trying to find a method to check your schedule online, or perhaps a manager searching for methods to simplify the circulation of your employee schedules, locating a suitable solution could be a tedious task. You can find literally countless tens of thousands of choices available (go ahead; Google “employee scheduling”). After a closer look, you will begin to realize you can find only a small number of truly web-based solutions available (even fewer enterprise-grade solutions).
These 7 tips may help prepare you to look for a suitable vendor for the employee scheduling software.
1. 100% web-based.
Web-based software (I like to call it web-ware), requires no download and no installation, it is simply ready to make use of when you login with their website wvw-greatpeople.me. Most web-ware exists as a service; meaning you need to sign up to put it to use (monthly and yearly subscriptions are most common). Web-based software, or Software-as-a-service, is fast becoming the software delivery type of choice. Just look at Google or Facebook!
2. Backups, backups, backups.
Ensure the service includes a rock-solid application data backup and restoration plan. Most web-ware solutions include this, however, many offer it being an add-on service. Be certain you can find no hidden fees of a restoration should there be considered a data-related issue in the future.
3. Lifetime upgrades.
The internet permits immediate delivery of software updates to user-communities. However, some web-ware vendors do not include free upgrades as part of their baseline subscription packages. Be sure to ask what the upgrade policy is before signing on the dotted line.
4. Easily customized.
The chance of finding a solution that fits all of your scheduling requirements is highly unlikely. However, many leading vendors will give you customization services that allow you to bend and shape their offerings to better meet your unique needs.
It is essential to understand how you need to use your scheduling data once it will be managed digitally.
5. Wireless portal.
Your employees want access with their schedules. Along with providing access online, a solution that enables your employees to gain access to their schedules wirelessly (on their cell or PDA) will reduce the total amount of time you’ll spend communicating scheduling information to employees.
Enabling a shift-trade between two qualified employees, without any intervention from management (other than final approval) is a total must. We realize all too well that employee availability can change extremely quickly, by allowing employee driven shift-trades you are able to empower employees, and ensure their accountable for locating a suitable replacement before time.
7. Intelligent scheduling algorithm.
The actual power of scheduling software is the inner algorithms. It should take into consideration; employee availability, skill-level, AND preferences when deciding who to schedule for almost any particular shift. Ask questions about the auto-scheduling features and be sure to understand their limitations.